Job Title: Customer Service ExecutiveCompany : Nykaa FashionYears of Experience: Minimum 1 Year (handling calls)Location: Pan India (or specify location if needed)Role Type: Full-TimeSalary: As per industry standardsEligibility:<ul><li>Minimum 1 year of experience in customer support (calls/chat/email)</li><li>Experience in BPO/KPO preferred</li><li>Candidates from E-commerce background will be an added advantage</li></ul>Role Overview:The Customer Support Executive will be responsible for handling customer interactions across multiple channels, resolving queries efficiently, and ensuring a seamless customer experience. The role also involves coordinating with internal teams to address operational issues and improve service quality.Key Responsibilities:<ul><li>Handle customer inquiries via calls, chat, and emails until resolution</li><li>Review daily orders and identify/store assignment or fulfillment issues</li><li>Investigate and resolve customer concerns related to product listings (images, descriptions, etc.)</li><li>Manage customer accounts, including order history, returns, and shipment tracking</li><li>Maintain detailed customer service logs for all interactions and issues</li><li>Analyze and report customer service trends quarterly to relevant teams (sales, tech, design, merchandising)</li><li>Collaborate with Operations to resolve store and fulfillment-related issues</li></ul>Skills and Qualifications:<ul><li>Excellent verbal and written communication skills</li><li>Strong problem-solving and customer-handling abilities</li><li>Ability to multitask across multiple communication channels</li><li>Attention to detail and process-oriented mindset</li><li>Basic understanding of e-commerce operations is preferred</li><li>Comfortable working in rotational shifts</li><li>Team player with strong coordination skills&nbsp;</li></ul>

Customer Service Executive

Job Title: Manager – Retail Store / Assistant Manager – Retail Store (ASM)Company : NykaaFashionYears of Experience: 6+ YearsLocation: Pan IndiaRole Type: Full-TimeSalary: As per industry standards (can be customized based on budget)Eligibility:<ul><li>Minimum HSC or Graduate (any stream)</li><li>Diploma in Cosmetology from a reputed institute</li></ul>Role Overview:The Store Manager / Assistant Store Manager will be responsible for driving store performance, enhancing customer experience, and ensuring operational excellence. This role involves leading the sales team, managing store operations, and implementing strategies to achieve business growth and profitability.Key Responsibilities:<ul><li>Drive retail sales and achieve store targets</li><li>Develop strategies to increase customer base, footfall, and profitability</li><li>Build strong in-store relationships with management and sales teams</li><li>Train, mentor, and motivate staff to meet sales goals</li><li>Ensure high levels of customer satisfaction through excellent service</li><li>Educate teams on company goals, product knowledge, and visual merchandising standards</li><li>Manage stock levels and minimize shrinkage</li><li>Coordinate with mall management for promotions and store activities</li><li>Maintain daily sales reports, cash/card reconciliation, and petty cash records</li><li>Conduct competitor analysis to stay ahead in the market</li></ul>Skills and Qualifications:<ul><li>Strong leadership and team management skills</li><li>Excellent communication and interpersonal abilities</li><li>Good visual merchandising knowledge</li><li>Proven recruitment and team-building capability</li><li>Strong planning and organizational skills</li><li>Ability to anticipate challenges and think proactively</li><li>Comfortable working in a fast-paced, competitive environment</li></ul>

Manager – Retail Store / Assistant Manager – Retail Store (ASM)

Job Title- Executive / Senior Executive – SalesCompany -Nykaa FashionYears of Exp- 2–6 YearsLocation- Mumbai / Indore / Bangalore / Chennai / Hyderabad / Guwahati / KolkataRole Type- Full TimeEligibility- Graduate with experience in FMCG/Beauty sales preferred.Role Overview- Drive sales growth by managing distributors, achieving targets, and expanding market presence.Key Responsibilities-<ul><li>Manage distributors and ensure market coverage</li><li>Achieve primary &amp; secondary sales targets</li><li>Plan weekly sales strategies and reviews</li><li>Execute promotions and market research</li><li>Appoint distributors in new areas</li><li>Coordinate with internal teams</li></ul>Skills and Qualifications-<ul><li>Strong sales &amp; negotiation skills</li><li>FMCG/Beauty industry experience</li><li>Good communication &amp; coordination</li><li>Target-driven and result-oriented&nbsp;</li></ul>

Executive / Senior Executive – Sales

Job Title- Executive/Senior Executive- Graphic DesignerCompany - Nykaa FashionYears of Exp- 2–6 YearsLocation:&nbsp;Mumbai/Indore/Bangalore/Chennai/Hyderabad/Guwahati/Kolkata.Role Type- Full TimeEligibility- Bachelor’s/Diploma in Design or related field. Experience in digital/media/creative agencies preferred.Role Overview- Design engaging creatives for digital platforms, including social media, ads, emailers, and websites.Key Responsibilities-<ul><li>Create digital creatives (banners, social media, emailers, landing pages)</li><li>Use CorelDRAW &amp; Photoshop for design execution</li><li>Ensure brand consistency and high-quality output</li><li>Manage multiple projects within deadlines</li><li>Collaborate with marketing and web teams</li></ul>Skills and Qualifications-<ul><li>Proficiency in CorelDRAW &amp; Photoshop</li><li>Strong design, layout &amp; typography skills</li><li>Experience in digital/social media design</li><li>Creative, detail-oriented, and deadline-driven&nbsp;</li></ul>

Executive/Senior Executive- Graphic Designer

Job Title- Product DesignerCompany -NykaaNXTYears of Exp- 3 yearsLocation- Mumbai, IndiaRole Type: Full-Time RoleSalary- As per industry standards / Based on experienceEligibility-<ul><li>Bachelor’s degree in Design, HCI, or related field (or equivalent practical experience)</li><li>Strong portfolio showcasing design systems and scalable product design work</li><li>Proven experience designing for both desktop and mobile platforms</li><li>Experience working in fast-paced, cross-functional environments</li></ul>Role Overview- We are hiring a Senior / Staff Product Designer to lead the vision, strategy, and execution of Nykaa’s multi-brand Design System (Lumi) and internal CMS platform (Display Network). This is a high-impact individual contributor role focused on building scalable, accessible, and efficient design systems that power both customer-facing and internal products.You will take a systems-thinking approach, ensuring consistency and usability across the product ecosystem while treating design systems and internal tools as products with their own users—designers, developers, and business teams.Key Responsibilities-Design System<ul><li>Own the design, evolution, and maintenance of the visual language including typography, color, iconography, and UI components</li><li>Build and manage scalable design systems and component libraries in Figma</li><li>Create and maintain comprehensive documentation including usage guidelines and implementation best practices</li><li>Conduct UI and design audits to identify inconsistencies and drive improvements</li><li>Champion accessibility standards across design and engineering teams</li><li>Collaborate with cross-functional stakeholders to ensure adoption and alignment</li><li>Lead retrospectives and gather feedback from senior stakeholders to evolve the system</li><li>Establish workflows, best practices, and processes to improve efficiency and creative output</li><li>Maintain documentation and ensure clarity in system usage</li><li>Present design vision, systems, and processes across teams and leadership</li></ul>Skills and Qualifications-<ul><li>Strong expertise in Design Systems and scalable UI architecture</li><li>Deep understanding of UX principles, accessibility, and usability</li><li>Proficiency in tools like Figma (component libraries, tokens, systems thinking)</li><li>Experience designing modular, reusable components for large-scale products</li><li>Strong collaboration and stakeholder management skills</li></ul>

Product Designer

Job Title- HR Tech Projects Company : NykaaNXTYears of Exp- 5+ YearsLocation- Mumbai, IndiaRole Type : Full Time RoleSalary- As per industry standards / Based on experienceEligibility-<ul><li>Bachelor’s degree in Human Resources, Information Technology, Business Administration, or related field</li><li>Minimum 5 years of experience in HR technology projects</li><li>Experience in HRMS/HRIS implementation or management</li><li>Strong understanding of HR processes and systems</li></ul>Role Overview- We are seeking an experienced HR Tech Projects Specialist to lead the implementation and optimization of HR technology solutions. This role involves collaborating with cross-functional teams to identify business needs, drive system enhancements, and ensure seamless execution of HR tech initiatives. The ideal candidate will bring strong project management expertise along with a deep understanding of HR systems and process improvement.Key Responsibilities-<ul><li>Collaborate with cross-functional teams to identify business needs and evaluate HR technology solutions</li><li>Plan, execute, and manage HR tech projects including timelines, resources, and deliverables</li><li>Develop and maintain project documentation, dashboards, and status reports</li><li>Lead system implementation, upgrades, and integrations</li><li>Analyze existing HR processes and recommend improvements and automation opportunities</li><li>Ensure projects are delivered within scope, budget, and timelines</li><li>Manage stakeholder expectations and provide regular updates</li><li>Support post-implementation maintenance and continuous improvement initiatives</li></ul>Skills and Qualifications-<ul><li>Strong project management skills (Agile/Waterfall methodologies)</li><li>In-depth knowledge of HR processes and HR technology platforms</li><li>Experience with HRIS/HRMS systems (e.g., SAP SuccessFactors, Workday, Oracle HCM)</li><li>Excellent stakeholder management and communication skills</li><li>Ability to drive process improvement and automation initiatives</li><li>Strong analytical and problem-solving abilities</li><li>Budgeting and resource planning experience</li><li>High level of collaboration and time management skills&nbsp;</li></ul>

HR Tech Projects

Job Title- Principal Product DesignerCompany -UdemyYears of Exp- 10+YearsLocation- San Francisco/CARole Type: Full TimeSalary-$196,000—$245,000 USDEligibility- • 10+years in product design(consumer-facing products at scale) • Strong portfolio showcasing interaction, visual design, and shipped work • Expertise in motion/animation and modern design tools • Experience with design systems and AI-assisted workflows • Strong collaboration and stakeholder influence skillsRole Overview- • Senior IC driving end-to-end learner experience across web and mobile • Elevate design craft, visual quality, and interaction standards • Shape next-gen UX using AI, motion, and personalization • Influence design strategy without direct people managementKey Responsibilities- • Design flagship learning experiences balancing usability, delight, and visual excellence • Lead motion and interaction design standards(animation,transitions,engagement) • Explore and prototype AI-powered personalized learning experiences • Raise UI quality with strong visual design(typography,color,layout) • Lead design critiques, mentor peers, and elevate design culture • Collaborate with product and engineering for feasible, high-quality implementation • Influence strategic design direction through storytelling and prototypingSkills and Qualifications- • Expertise in interaction, visual design, and systems thinking • Advanced motion design and animation skills • Strong visual design fundamentals(pixel-perfect execution) • Proficiency in modern design/prototyping tools(with AI workflows) • Experience contributing to design systems and scaling design consistency • Strong storytelling, influence, and stakeholder management skills • Passion for learning and building impactful global education products

Principal Product Designer

Job Title- Senior Staff EngineerCompany - UdemyYears of Exp- 10+YearsLocation- Chennai/HybridRole Type: Full TimeSalary- Competitive(as per experience)Eligibility- • Bachelor’s/Master’s in CS/Engineering or equivalent • Experience in scalable distributed systems • Global product development exposure • Strong cross-functional collaborationRole Overview- • Technical steward for Globalization initiatives • Architect and build scalable backend systems • Enable global connectivity for users and organizations • Drive technical strategy, mentorship, and engineering excellenceKey Responsibilities- • Design fault-tolerant,high-availability microservices • Lead system design and cross-team architecture decisions • Translate business goals into scalable technical solutions • Develop backend/full-stack features(Kotlin,Spring Boot,Python,Django,React) • Optimize systems using Kafka(event streaming)and Redis(caching) • Ensure quality via testing, CI/CD, and monitoring • Mentor engineers, conduct code reviews, and drive best practicesSkills and Qualifications- • Expertise in distributed systems and microservices architecture • Proficiency in Kotlin, Spring Boot, Python, Django, React • Hands-on experience with Kafka and Redis • Strong system design knowledge(CAP theorem trade-offs) • Proven mentorship and cross-team technical influence • Experience with global teams and async communication • Strategic thinking, adaptability, and strong problem-solving skills

Senior Staff Engineer

Job Title- Operations ManagerCompany -Magnus Hotels &amp; Serviced AptsYears of Exp- 5–10 Years (preferred in hotel operations, front office, or F&amp;B operations)Location-PuneRole Type: Full-Time RoleSalary- As per industry standards, / Based on experienceEligibility-<ul><li>Bachelor’s degree in Hospitality Management / Hotel Management or related field</li><li>Proven experience in hotel operations (Front Office, Housekeeping, F&amp;B, or overall operations)</li><li>Strong leadership and team management experience</li><li>Understanding of hotel management systems and SOPs</li></ul>Role Overview-The Operations Manager will oversee the day-to-day functioning of the hotel, ensuring smooth operations across all departments, including Front Office, Housekeeping, and Food &amp; Beverage. The role focuses on delivering exceptional guest experience, maintaining service standards, and optimizing operational efficiency and profitability.Key Responsibilities-<ul><li>Manage daily hotel operations across all departments</li><li>Ensure high standards of guest service and satisfaction</li><li>Supervise and support department heads (Front Office, Housekeeping, F&amp;B)</li><li>Monitor occupancy, room inventory, and revenue performance</li><li>Implement and maintain operational SOPs and service standards</li><li>Handle guest complaints and ensure quick resolution</li><li>Control operational costs and improve efficiency</li><li>Conduct staff training, scheduling, and performance management</li><li>Ensure compliance with safety, hygiene, and legal regulations</li><li>Coordinate with sales and marketing teams to maximize bookings</li></ul>Skills and Qualifications-<ul><li>Strong leadership and team management skills</li><li>Excellent problem-solving and decision-making abilities</li><li>Customer-focused mindset</li><li>Good communication and interpersonal skills</li><li>Ability to multitask and work under pressure</li><li>Knowledge of PMS (Property Management Systems)</li><li>Financial acumen and cost control understanding</li><li>Attention to detail and operational excellence</li></ul>

Operations Manager

Job Title- Sales Manager Company -Magnus Hotels &amp; Serviced AptsYears of Exp- 4-8 Years Location- PuneRole Type: Full-Time RoleSalary- As per industry standards / Based on experienceEligibility-<ul><li>Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or related field</li><li>Proven experience in hotel sales, corporate sales, or serviced apartment sales</li><li>Strong network with corporate clients, travel agents, and online travel platforms</li><li>Good communication and negotiation skills</li></ul>Role Overview-The Sales Manager will be responsible for driving revenue growth by acquiring new clients and maintaining relationships with existing corporate accounts, travel partners, and agencies. The role focuses on maximizing occupancy and revenue for hotel rooms and serviced apartments through strategic sales initiatives.Key Responsibilities-<ul><li>Develop and execute sales strategies to achieve revenue targets</li><li>Identify and acquire new corporate clients, travel agents, and business accounts</li><li>Manage key accounts and maintain long-term client relationships</li><li>Conduct market research to identify new business opportunities</li><li>Coordinate with marketing and operations teams to optimize occupancy</li><li>Negotiate contracts, pricing, and terms with clients and partners</li><li>Monitor competitor activity and market trends</li><li>Prepare sales reports, forecasts, and performance analysis</li><li>Participate in networking events, exhibitions, and sales calls</li></ul>Skills and Qualifications-<ul><li>Strong sales and negotiation skills</li><li>Excellent communication and interpersonal abilities</li><li>Relationship management and client handling expertise</li><li>Target-driven with a proactive approach</li><li>Knowledge of hospitality industry trends and booking platforms</li><li>Proficiency in CRM tools and MS Office</li><li>Ability to work under pressure and meet deadlines</li></ul>

Explore top partner jobs and apply directly from here.