Job Description

Job Title: Analyst – Onboarding

Company: Toddle

Years of Exp: 1–2 years in Project Management, Program Management, or SaaS Onboarding.

Location: India; Remote Work Flexibility.

Role Type: Full-Time Role.

Salary: Not specified; depends on experience and company compensation policy.

Eligibility: Graduate with 1–2 years of relevant experience, strong analytical skills, communication, stakeholder management, and process optimization abilities.

Role Overview: Manage end-to-end school onboarding, implementation, and go-live processes. Focus on operational efficiency, data analysis, workflow automation, and customer experience improvement.

Key Responsibilities: Onboarding Management, KPI/SLA Tracking, Data Analysis, Dashboard Reporting, AI Workflow Automation, SOP Documentation, CRM Management (Vitally), Process Improvement, and Cross-functional Collaboration.

Skills and Qualifications: Project Management, Analytical Thinking, Excel/Spreadsheets, CRM Tools, AI Tools, Reporting & Dashboards, Communication, Problem-solving, Process Optimization, and Stakeholder Management.