Job Description

Job Title: Sales Development Representative (SDR) – Japanese Language

Company: Instructure

Years of Experience: 1–4 years (Sales Development, Lead Generation, or related roles)

Location: Remote (Australia)

Role Type: Full-Time

Eligibility:

• Fluency in both Japanese and English (written & verbal)
• Prior experience in sales development, prospecting, or lead qualification
• Familiarity with CRM tools (e.g., Salesforce) and sales engagement platforms
• Ability to work independently in a remote setup
• Strong organisational, communication, and follow-through skills

Role Overview:

The Sales Development Representative (SDR) will support global go-to-market efforts focused on the Japanese region through a mix of inbound lead engagement and outbound prospecting. This role is responsible for creating the first impression for prospects, driving early-stage pipeline, and partnering closely with Sales Representatives and Customer Success Managers (Drive Team) to move opportunities forward.

Key Responsibilities:

• Respond quickly to inbound leads, qualify interest, and schedule high-quality meetings
• Execute consistent outbound prospecting to generate new pipeline
• Conduct account and persona research to tailor outreach for the Japanese market
• Deliver strong discovery conversations and storytelling to uncover customer needs
• Align with Drive Team on territory strategy and target accounts
• Track and maintain pipeline and activities in CRM systems
• Continuously refine outreach strategies based on performance and feedback
• Ensure seamless handoff of qualified leads to Sales Representatives

Skills and Qualifications:

• Strong communication and storytelling abilities in Japanese and English
• Customer-first mindset with ability to create impactful first impressions
• Ability to balance inbound responsiveness with outbound consistency
• High coachability, curiosity, and willingness to learn
• Strong problem-solving skills and adaptability
• Excellent time management and organisational skills
• Collaborative approach with cross-functional teams
• Discipline in process adherence and follow-through