Job Description

Job Title: Sales Executives

Company: Zoho

Years of Experience: 0–2 years (Freshers with strong communication skills may also apply)

Location: Chennai, Salem, Coimbatore, Tirunelveli, and Madurai

Role Type: Full-Time (On-site)

Salary: As per industry standards / Competitive package based on experience

Eligibility:

• Graduate in any discipline (Preferably Business Administration, Marketing, or related field).
• Excellent English communication skills — verbal and written.
• Basic understanding of sales and lead generation concepts.

Role Overview:

The Sales Development Representative (SDR) will be responsible for initiating and nurturing relationships with potential customers. You will identify qualified opportunities, understand customer needs, and ensure a seamless handoff to the sales team. This role requires strong communication skills, attention to detail, and the ability to work across multiple shifts in a fast-paced, target-driven environment.

Key Responsibilities:

• Build rapport with prospects and understand where they are in the buying process.
• Identify qualified sales opportunities based on defined criteria.
• Respond promptly to inbound sales calls, chats, and emails.
• Assign and schedule leads to appropriate sales representatives.
• Maintain accurate records of leads and interactions in the CRM.
• Collaborate with the sales and marketing teams to optimize lead conversion.
• Continuously update knowledge about company products, services, and industry trends.

Skills and Qualifications:

• Excellent interpersonal and communication skills.
• Strong product presentation and customer engagement ability.
• High attention to detail and organizational skills.
• Self-motivated and capable of working independently.
• Willingness to work flexible shifts (including night shifts if required).
• Proficiency in MS Office and CRM tools (preferred).
• Strong desire to learn and grow within a sales organization.