Job Description

Job Title : Lead – Cybersecurity

Company : Freshworks

Years of Experience : 7–10 years

Location : Chennai

Role Type : Full-Time

Salary : Not disclosed (competitive, based on experience and expertise)

Eligibility

• 7–10 years in Information Security / Cloud Security / Security Pre-Sales
• Strong expertise in AWS cloud security, SaaS security, and application security
• Experience in customer-facing security roles or solutioning
• Ability to handle enterprise-level security conversations

Role Overview

This role sits at the intersection of cybersecurity, customer trust, and go-to-market strategy.

You will act as the customer-facing security voice, translating complex cloud security and architecture into clear, confident communication that helps accelerate deals and build trust.

Key Responsibilities :

• Act as the primary security advisor for enterprise customers
• Lead customer-facing security discussions alongside Sales & Pre-Sales teams
• Build scalable systems for handling RFPs, RFIs, and security questionnaires
• Create playbooks, templates, and workflows to standardize processes
• Drive automation in repetitive security workflows
• Develop security collateral (architecture docs, whitepapers, compliance narratives)
• Review contracts (MSA, DPA, BAA) from a security perspective
• Collaborate across Security, Product, Legal, and GTM teams
• Mentor and coach team members

Skills and Qualifications :

• AWS Cloud Security (IAM, VPC, KMS, CloudTrail, GuardDuty, Security Hub)
• Web Security (OWASP Top 10, API security, secure SDLC)
• Encryption standards (TLS, AES-256)
• SaaS & multi-tenant architecture understanding
• Security tools: Loopio, Responsive, SafeBase, Drata, Vanta
• Ability to interpret:
• SOC 2 reports
• Penetration testing reports
• Architecture diagrams
• Knowledge of automation (scripting / low-code tools)