Job Description

Job Title: Dispatch Officer

Company Domain: Orange Health Labs

Years of Exp: Fresher to 1+ years

Location: CRM Office, Bangalore, Karnataka, India

Role Type: Full-Time

Salary: Market-competitive salary (with bi-annual increments)

Eligibility: Any undergraduate degree; freshers or candidates with 1+ year of experience; fluent in English and Hindi.

Role Overview: Manage chat and voice support while coordinating sample dispatch and reverse logistics to ensure smooth operations and excellent customer service.

Key Responsibilities: Handle customer queries, coordinate sample shipments, track logistics, collaborate with courier partners, resolve issues, and maintain accurate documentation.

Skills and Qualifications: Strong communication skills in English and Hindi, a customer service mindset, multitasking ability, attention to detail, basic knowledge of CRM/logistics tools, and flexibility to work shifts.